Legal
The general terms that govern any Contract for Services between BUMP BV and a Customer. Last reviewed 2 September 2026.
Supplier: BUMP BV, Aalmoezenierstraat 13, 2000 Antwerp, Belgium · VAT BE0898.228.215 · RLE Antwerp, section Antwerp.
2.1 These Conditions govern the Contract exclusively; any terms proposed by the Customer are superseded. Where a written Contract exists, it prevails over any conflicting language in these Conditions.
2.2 A Customer's Order constitutes an offer to purchase Services.
2.3 A Contract is formed when the Supplier issues an Order Confirmation (the "Commencement Date").
2.4 The Customer waives any right to rely on conflicting documentation.
2.5 Samples, drawings, advertising material and catalogue descriptions are approximate representations only and carry no contractual force.
2.6 Quotations issued by the Supplier are non-binding and remain valid for thirty (30) calendar days from their date of issue, unless stated otherwise.
3.1 The Supplier delivers the Services in accordance with the Order Confirmation and any applicable Specification.
3.2 Performance dates are estimates only; time is not of the essence for performance of the Services.
3.3 The Supplier may amend a Specification where necessary for legal compliance, or to make a non-material improvement in quality, on notice to the Customer.
3.4 Services are provided using reasonable care and skill.
4.1 The Customer shall:
4.2 Customer default. If a Customer act or omission prevents or delays the Supplier's performance, the Supplier may suspend the Services until the failure is remedied, and bears no liability for any resulting Customer loss. The Customer reimburses the Supplier for costs incurred as a result of the default.
5.1 Charges are as set out in the Order Confirmation. Unless stated otherwise, Charges exclude reimbursable expenses (travel, hotels and associated costs), third-party services and materials.
5.2 Time and materials basis. Charges are calculated using the Supplier's daily rates, based on an eight (8) hour day worked between 8.00am and 5.00pm on Business Days. Hours worked outside that window are charged at a twenty-five (25)% uplift, pro-rata.
5.3 The Supplier may increase prices, on notice given before delivery, for changes requested by the Customer or delays caused by the Customer.
5.4 Invoicing follows the schedule set out in the Order Confirmation.
5.5 Payment is due within thirty (30) calendar days of the invoice date, or on any other agreed credit terms, in cleared funds. Timely payment is essential to the Contract.
5.6 All amounts stated exclude VAT, which is charged at the prevailing rate on a valid invoice.
5.7 Late payment. Interest accrues daily at the rate set by the Belgian Act of 2 August 2002, plus liquidated damages equal to ten (10)% of the overdue sum, with a minimum of EUR 250.
5.8 Amounts unpaid for more than sixty days may be forwarded to a collections agency; the Customer remains liable for the original sum, accrued interest and the agency's fees.
5.9 Dispute procedure. A Customer disputing an invoice must notify the Supplier within fourteen (14) calendar days of the invoice date, with supporting evidence. Any undisputed portion remains due on schedule; an invoice not disputed within this period is deemed accepted.
5.10 The Customer pays in full without set-off, counterclaim or deduction, except where a deduction is required by law.
6.1 The Supplier owns all Intellectual Property Rights in the Services and the Deliverables, excluding any material provided by the Customer.
6.2 The Supplier grants the Customer a fully paid-up, worldwide, non-exclusive, royalty-free licence to copy the Deliverables for its business purposes.
6.2A Event-limited licence. For Services tied to a specific event, this licence ends when the event concludes, as set out in the Order Confirmation. The Customer must then stop using the Deliverables and, if asked, return or permanently delete them, except for any fully-paid materials covered by an express agreement to continue their use.
6.3 The Customer may not sublicense, assign or otherwise transfer the rights granted to it.
6.4 The Customer grants the Supplier a fully paid-up, non-exclusive, royalty-free, non-transferable licence to copy and adapt Customer-provided material for the purpose of providing the Services.
7.1 Both parties comply with applicable data protection law, in particular the General Data Protection Regulation (EU) 2016/679 and its national implementations.
7.2 Where the Supplier processes personal data on the Customer's behalf, the parties enter into a separate data processing agreement.
8.1 This Article sets out the Supplier's entire liability, in contract, tort (including negligence), for misrepresentation, restitution or otherwise, arising out of the Contract.
8.2 Nothing limits liability that cannot lawfully be limited, including death or personal injury caused by negligence, or liability for fraud.
8.3 Subject to Article 8.2, the Supplier's total liability is capped at ten (10)% of the Charges paid for the Services giving rise to the claim.
8.4 Excluded losses. The Supplier is not liable for loss of profits, loss of sales or business, loss of anticipated savings, loss of or corruption to software or data, loss of goodwill, or any indirect or consequential loss.
8.5 Claims may only be brought against the Supplier entity, not against its directors, employees or subcontractors personally.
8.6 Claim deadline. The Customer must give the Supplier written notice of a claim, identifying the event and the grounds relied on, within three (3) months of becoming aware, or of when it reasonably ought to have become aware, of the event giving rise to the claim.
8.7 This Article survives termination of the Contract.
9.1 Either party may terminate the Contract immediately, without court intervention or compensation, if the other party:
9.2 The Supplier may also terminate immediately if the Customer fails to pay by the due date, or if a Change of Control of the Customer occurs.
9.3 Automatic renewal. A Contract under which Services continue to be requested renews automatically on the same terms unless either party gives thirty days' written notice to terminate. A renewed Contract may itself be terminated on thirty days' notice.
9.4 The Supplier may suspend the Services if the Customer fails to pay, or in any of the circumstances in Article 9.1(b)–(d).
10.1 On termination: (a) the Customer immediately pays all outstanding invoices, accrued interest, and any invoice the Supplier submits for Services supplied but not yet billed; and (b) the Customer returns all Supplier Materials and any unpaid Deliverables. The Supplier may recover these items from the Customer's premises; until then the Customer remains responsible for their safekeeping and must not use them outside the Contract.
10.2 Termination does not affect any right, remedy, obligation or liability that accrued before termination.
10.3 Any provision intended to survive termination remains in full effect.
Neither party is in breach of the Contract for a failure or delay caused by a Force Majeure Event; the affected timeline is extended accordingly. If the failure or delay continues for ninety days, either party may terminate on thirty days' written notice.
12.1 Non-solicitation. During the Contract and for two (2) years afterwards, the Customer shall not solicit personnel employed by the Supplier. A breach incurs liquidated damages of EUR 60,000 per breach, plus EUR 1,000 for each day the breach continues, without prior notice being required; further damages remain recoverable.
12.2 Assignment. The Supplier may freely assign its rights and obligations. The Customer may only do so with the Supplier's prior written consent.
12.3 Confidentiality. For two (2) years after termination, both parties keep confidential any information they receive about the other's business, assets, customers, clients or suppliers, save for disclosure to employees, contractors or advisers who need to know it (and who are bound to the same standard), or where disclosure is required by law. Confidential information may only be used to exercise rights and perform obligations under the Contract.
12.4 Entire agreement. The Contract is the entire agreement between the parties and supersedes all prior understandings, representations and warranties. Each party confirms it has not relied on any statement not recorded in the Contract, and waives any claim for innocent or negligent misrepresentation on that basis.
12.5 Variation. The Supplier may amend these Conditions on written notice. A Customer who does not object within 14 calendar days is bound by the variation.
12.6 Waiver. A waiver is only effective in writing. Failing to exercise a right, or exercising it only in part, does not prevent its later or further exercise.
12.7 Severance. If a provision is found invalid, it is deleted without affecting the rest of the Contract; the parties negotiate in good faith to replace it with a provision achieving the same commercial intent.
12.8 Notices. Written notices are delivered by hand, by registered post to the registered office, or by email to the address given in the Order Confirmation. A notice is received on delivery (hand), or at 9.00am on the third Business Day after posting or sending.
12.9 Governing law. The Contract and any dispute arising from it are governed by Belgian law.
12.10 Jurisdiction. The courts of Antwerp, section Antwerp, have exclusive jurisdiction over any dispute.